Anything broken, confusing, or slow — log it here so it gets fixed and stays fixed. Resolutions are recorded, so the same problem never gets solved twice from scratch.
| Ticket | Category | Priority | Opened | Status | |
|---|---|---|---|---|---|
Moodle enrollment key confusion EFDA students asking for a course key — shouldn't Atticus enroll them automatically? | moodle | normal | 7/6/2026 · instructor | open |
| Ticket | Resolution | Resolved |
|---|---|---|
| hep | good to go | 7/7/2026 |
| Student can't sign into portal | DOB was entered as 1989 instead of 1998 — corrected on student file; login verified. | 7/5/2026 |
| Front-desk printer offline | Power-cycled print server; replaced USB cable. Working. | 7/1/2026 |